1. What information we collect and how we use it
The purpose of collecting personal information is to provide you with products or services and to ensure that we
comply with applicable relevant laws, regulations and other normative documents. You have the right to choose
whether or not to provide this information, but in most cases, if you do not provide it, we may not be able to provide
you with the corresponding services or respond to the problems you encounter. These functions include:
1.1 The circumstances under which you must authorize us to collect and use your personal information
1.1.1 Connection of intelligent devices
Providing Meesenburg's services so that you can securely connect and manage smart devices, we may collect your
login account information, mobile phone related information, IP address, and smart device related information. This
information will be used to provide you with the ability to quickly connect, connect, discover nearby devices
and manage devices for smart devices. The above information is detailed as follows:
Log in account information:
Meesenburg account number, nickname, sex, avatar information.
Mobile phone related information:
Hardware device identification (imsi, imei, meid, device hardware serial number, SIM card identification, OAID,
Mac address Android ID)、 Mobile phone model, system version information, system language, the country or region set
by the mobile phone, the size and resolution of the mobile phone screen, and the relevant information of the processor
and display device.
Information collected during connection of smart devices:
Based on the type of smart devices you need to link, we may collect:
(1) Intelligent devices connected through Wi-Fi: Wi-Fi information (SSID, BSsid, Mac address of Wi-Fi, Wi-Fi
password), device Mac address, device ID.
(2) After a local connection is established through Bluetooth, the smart devices connected through Wi-Fi: Wi-Fi
information (SSID, BSsid, Wi-Fi Mac address, Wi-Fi password), device Mac address, device Bluetooth Mac
address.
(3) Intelligent devices connected through Bluetooth: device Bluetooth Mac address, device ID.
(4) Intelligent devices connected through Zig bee: device Mac address, device ID.
1.1.2 Information collected during the use of intelligent devices
Information related to intelligent devices: information related to your device hardware,
performance, status, application, etc., including serial number, device model, Firmware package version number, hardware version number, master Firmware version number, Bluetooth
Firmware version number, and media version number; Battery power, bound app status, volume status, door lock status
(unlocking, unlocked), waiting time for automatic locking, device installation location (such as study), number and survival
status of Bluetooth keys.
Equipment dynamics and equipment operation record information: Including but not limited to
device name, location, operation record, authority setting, device password (such as electronic password, fingerprint, face recognition, etc.), etc.
1.2 Circumstances in which you may choose whether to authorize us to collect and use your personal information
To enable you to better enjoy the control and management of the intelligent devices provided by Meesenburg for you,
your personal information may be collected and used in the following additional functions. If you do not provide such
personal information, you can still use Meesenburg's basic services, but you may not be able to use these
additional functions that can bring convenience to you. These additional functions include:
1.2.1 Home Management of Intelligent Devices
We may collect information on the room settings of the smart devices you provide for building home management of
smart devices, which will enable you to enjoy a more convenient experience of operating smart devices (for example,
when there are multiple locks, it can be quickly located that the door lock of the bedroom is managed, not the door lock of
the living room).
1.2.2 Intelligent Device Sharing
We support you to share your smart devices with others through your Meesenburg account. After sharing, the shared
person can also control the intelligent device. To enjoy this function, we may collect your account ID, the sharing
account ID you provide, and the shared device information (device ID, device name, device verification key, and device
sharing status), which are used to provide you with the functions of common control and use of users who share devices
to other Meesenburg accounts, as well as to display the sharing status on the device list page.
1.2.3 Application and Firmware Upgrades
In order for you to continue to enjoy the latest Meesenburg services, we may use the version information of your
Meesenburg application and the mobile phone model to provide you with the upgrade service of the application. At the same
time, we may collect the list and version number information of the smart devices you have connected to provide you with
the upgrade capabilities of the smart devices to ensure that you can use the latest version of the service
(including the Firmware Version).
1.2.4 Video recording by security equipment
If you connect the equipment with camera's cat's eye doorbell and door lock through the Meesenburg platform, in
order to maintain the safety of your residence, after you add the equipment, if the equipment identifies that someone is
moving, the equipment will automatically record the video, encrypt the upload to the cloud and store it for no more than
7 days for you to view and playback only. Please be assured that your video data will not be used for any other
purpose.
1.2.5 User feedback
We may collect your feedback questions, filled in telephone numbers or mailboxes, added pictures or videos, and
submitted problem logs, which will be used to give us a better understanding of your problems and to contact
you.
1.2.6 Background Status Collection of Personal Information
The application will collect the user's personal information under the "background state" and obtain the user's
express consent. We obtain your information. When you use Meesenburg, the information we collect, summarize and record,
such as log information and device information. Collect the user's "IMSI, IMEI. SDKGet MAC address, ANDROID ID" to push the
device message alarm information service.
1.3 Description of authority call
In addition, the following device privileges may be triggered when you use Meesenburg. In order to enable you to
better manage your information, we will synchronously inform you of the purpose of the use of the right when applying
for the right in the product use process, and if you do not open the right, it may affect your use of the service.
Please consult carefully. Before using specific functions, you can choose whether to authorize the opening of the
following rights. The following are the details of the relevant functions and call authorities, which are listed for your
reference:
Read and write external storage (Android version): It is used to read and write photos on
devices in functions such as scanning recording and leaving messages.
Location permission (Android, iOS versions): Used to determine areas, home location management,
intelligent device automation, discover nearby intelligent devices, and discover nearby wireless LAN or Bluetooth lists.
Camera authority (Android, iOS versions): It is used to scan two-dimensional codes for equipment
installation, account login, replacement of avatars, cat's eye equipment and other functions.
Read phone access (Android): The device identifier used to generate the phone locally on the
client.
Turn on the permission of the wireless network (Android, iOS versions): When used for fast
connecting equipment, connect the WIFI sent by the equipment for equipment communication.
Open Bluetooth permission (Android, iOS versions): When used for fast connecting devices, the
Bluetooth signal sent by the connecting device is used for device communication; For smart devices connected through Bluetooth, Bluetooth permission is also required for communication.
1.4 SDKs for Third Party Services
In the course of providing services to you, we may also provide services to you through software development
kits ("SDKs") provided by third-party service providers, which collect some of your information. If you refuse to
provide information or authority, you will not be able to use the relevant functions. Specifically, it includes the
following:
1.4.1 Android SDK:
Third-party SDK Name: Getui Intelligent Push SDK (Including Message Push/Data Analytics Components)
Third-party Company Name: Zhejiang Daily Interactive Network Technology Co., Ltd.
Purpose of Use: Enable real-time message push services, statistics on message delivery rates, and analyze user engagement
Personal Information Involved: Device identifiers (IMEI, MEID, OAID, Android_ID, IDFA, IDFV), MAC address, IP address, location information, network environment identifiers (SSID/BSSID), carrier information, application list information, device serial number, sensor data, running process information
Privacy Policy Link/SDK URL: https://www.getui.com/privacy
Third-party SDK Name: Google Firebase Cloud Messaging (FCM) SDK
Third-party Company Name: Google LLC
Purpose of Use: Enable real-time message push services, track message delivery status, and analyze notification interaction behavior.
Personal Information Involved:
1. Device identifiers
2. IP address
3. Approximate location information (derived from IP address)
4. Network environment identifiers (SSID/BSSID, connection type)
5. Device metadata (OS version, device model, language, time zone)
6. Notification interaction events (e.g., open/close notifications)
Privacy Policy Link/SDK URL:
Google Privacy Policy: https://policies.google.com/privacy
FCM Documentation: https://firebase.google.com/docs/cloud-messaging
Third-party SDK Name: Google ML Kit SDK
Third-party Company Name: Google LLC
Purpose of Use: Provides machine learning capabilities such as image recognition, text scanning, and barcode detection for visual data processing and analysis in smart devices (e.g., camera-equipped door locks)
Personal Information Involved:
1. Device identifiers (Android ID, OAID)
2. Images or video data captured by the camera (processed locally on the device and not uploaded to the cloud)
3. Device model, OS version
4. Network environment identifiers (Wi-Fi SSID/BSSID)
Privacy Policy Link/SDK URL:
Google Privacy Policy: https://policies.google.com/privacy
ML Kit Documentation: https://developers.google.com/ml-kit
Third-party SDK Name: Fresco SDK
Third-party Company Name: Meta Platforms, Inc.
Purpose of Use: Provides efficient image loading, cache management, and rendering of animated formats (e.g., WebP, GIF) for fast display and memory optimization of image resources in smart devices (e.g., mobile applications).
Personal Information Involved:
1. Device identifiers (Android ID, OAID)
2. Network status information (IP address, Wi-Fi/Cellular connection status)
3. Image cache data stored on the device (stored locally and not actively uploaded)
4. Device model, operating system version
Privacy Policy Link/SDK URL:
Meta Privacy Policy: https://www.facebook.com/privacy/policy/
Fresco Documentation: https://frescolib.org/
Third-party SDK Name: OkHttp
Third-party Company Name: Square, Inc.
Purpose of Use: Used for network requests and data transmission, enabling communication between smart devices and the cloud.
Personal Information Involved:
1. Device identifiers (IMEI, Android ID)
2. IP address
3. Network request data
4. Device model
5. Operating system version
Privacy Policy Link/SDK URL: https://square.github.io/okhttp/
Third-party SDK Name: Retrofit2
Third-party Company Name: Square, Inc.
Purpose of Use: Used to simplify REST API integration, handle HTTP requests, and parse response data for efficient communication between smart devices and cloud services.
Personal Information Involved:
1. Device identifiers (IMEI, Android ID)
2. IP address
3. Network request/response data
4. Device model
5. Operating system version
Privacy Policy Link/SDK URL: https://square.github.io/retrofit/
1.5 Where we obtain your personal information from a third party
In providing you with product functions or services, we may obtain your personal information from third parties
with your authorization.
In providing you with product functions or services, we may obtain your personal information from third parties
with your authorization. In the intelligent scene (device intelligent linkage) function, on the premise of your
authorization, we need to obtain the device name, device id and device status of the intelligent device from the
intelligent device you have bound, so as to determine whether to trigger the intelligent scene (for example,
when you set the sensor to sense someone passing, the lamp lights up). You can add, delete and edit the intelligent
linkage rules you set on the "Intelligent" page, or manage whether to turn on or delete the intelligent linkage on the "Scene"
page.
When you log in with a third-party account, we need to obtain the account information (avatar, nickname and
other information prompted on the authorization page) that you are authorized to share from the third party, and bind
your third-party account with your Meesenburg account after you agree to this privacy policy, so that you can directly
log in and use our products or services through the third-party account. We will use your personal information on the
premise of complying with relevant laws and regulations after confirming the legality of the source of personal
information in accordance with the agreement with the third party
1.6 You are fully aware that we do not need your consent to collect and use personal information under the following circumstances:
(1) Those related to national security and national defense security;
(2) Those related to public safety, public health and major public interests;
(3) Related to criminal investigation, prosecution, trial and judgment execution;
(4) To respond to public health emergencies, or to safeguard the lives of personal information subjects or other individuals in emergencies;
(5) The personal information collected is disclosed to the public by the subject of personal information;
(6) Your personal information collected from legally disclosed information, such as news reports, government information disclosure and other channels;
(7) Necessary for signing the contract according to your requirements;
(8) Necessary for maintaining the safe and stable operation of the products or services provided, such as discovering and dealing with the faults of the products or services;
(9) Necessary for lawful news coverage;
(10) When an academic research institution is necessary to carry out statistics or academic research in the public interest, and provides the results of academic research or description to the outside world, it de identifies the personal information contained in the results;
(11) Other circumstances stipulated by laws and administrative regulations.
1.7 Non-Personal Information
We may also collect other information that cannot be identified as specific individuals (that is, information
that is not personal information), such as statistical data generated when you use specific services, such as user
behavior (including clicking, page skipping, and browsing time). The purpose of collecting such information is to improve
the services we provide to you. The type and amount of information collected depends on how you use our products and
services. We will aggregate such information to help us provide more useful information to our customers about
which parts of our websites, products and services they are most interested in. For the purposes of this Privacy
Policy, aggregated data are treated as non-personal information. If we use non-personal information in combination with
personal information, such information will be treated as personal information during the period of combined use.
5. Your Rights
（1） Control settings
Cloud Intelligence acknowledges that everyone has different concerns about privacy. Therefore, we have provided
some examples to illustrate the various ways provided by Meesenburg Trading (Beijing) Co., Ltd. for you to choose to restrict the
collection, use, disclosure or processing of your personal information and control your privacy settings:
Turn on or off location access, camera, telephone, recording, Bluetooth and read-write mobile phone storage rights;
Agree/disagree when the Privacy Policy window pops up; Log in or out of the Meesenburg account;
In the Meesenburg App, click "My - Profile" to modify your personal information, including nicknames, avatars, etc;
Turn on or off the intelligent linkage of the device. Meesenburg App, click "My - Profile" to modify your personal information, including nicknames, avatars, etc;
（2） Your rights to your personal information
According to the laws and regulations of the country or region to which you apply, you have the right to request
access to, correct or delete any personal information related to you held by us (hereinafter referred to as the
request). More detailed information related to the personal information in your Meesenburg Account can be accessed and
changed by logging in to your account. Most laws require that requests made by personal information subjects comply with
specific requirements, and this Privacy Policy requires that your request comply with the following circumstances:
Through our dedicated request channels, and for the purpose of protecting your information security, your
request should be in writing (unless oral application is explicitly recognized by local law);
Provide sufficient information to enable us to verify your identity and ensure that the claimant is the subject
of the requested information himself or a legally authorized person;
Once we have sufficient information to confirm that we can process your request, we will respond to your request
within the time prescribed by applicable data protection laws. Specifically:
At your request and in accordance with applicable law, we may provide free of charge a record of the personal
information we have collected and processed about you,
If you make other requests for relevant information, we may charge you a reasonable fee based on relevant
applicable laws and in light of actual management costs.
If you believe that any information we hold about you is incorrect or incomplete, you may request that personal
information be corrected or improved for the purpose of use.
Depending on the laws and regulations applicable to you, you may have the right to require us to delete your
personal data. We will evaluate your request for deletion, and if the corresponding provisions are met, we will take
corresponding steps, including technical means, to deal with them. When you or we assist you in deleting the
relevant information, we may not be able to immediately delete the corresponding information from the backup system due
to applicable laws and security technologies, and we will securely store your personal information and isolate it
from any further processing until the backup can be removed or anonymous.
We have the right to refuse to handle requests that are non-substantive/entangled and repetitive, requests that
impair the privacy of others, extremely unrealistic requests, requests for disproportionate technical work, requests
that are not required under local law, information that has been made public to the public, and information given under
confidential conditions. We may also refuse requests to delete data or access data if we believe that certain
aspects of the request may prevent us from legally using the data for the purposes of fraud and security mentioned
above.
（3） Revocation of consent
You may contact us to submit a request to revoke your consent to the collection, use and/or disclosure of your
personal information in our possession or control. This can be done by revoking the authorization of the Terms of Use and
Privacy Policy in the setting. We will process your request within a reasonable time after you make the request and will
not collect, use and/or disclose your personal information thereafter in accordance with your request.
Please note that your withdrawal of consent will have certain legal consequences. According to the scope of your
revocation of consent to let us process your personal information, this may indicate that you are unable to
enjoy the products and services of Meesenburg Trading (Beijing) Co., Ltd.
（4） Cancellation of service or account
If you wish to cancel the Meesenburg Account, you shall operate with caution because the cancellation
of the Meesenburg Account will make it impossible for you to use the whole line of products and services of
Meesenburg. In order to protect the legitimate rights and interests of you or others, we will judge whether to
support your cancellation request in light of your use of various products and services of Meesenburg Trading (Beijing)
Co., Ltd.
You can cancel your account through the following path: [My] - [Personal Information] - [Cancellation of Account].
After you cancel your account, we will stop providing you with products/services, and according to your request,
unless otherwise stipulated by laws and regulations, we will delete your personal information.
Information retention period: We will process your personal information within one working day
for the purposes stated in this policy, unless it is necessary to retain it for a longer period of time in accordance with specific legal requirements. We will
determine the appropriate retention period according to the amount, nature and sensitivity of personal information, and after
the expiration of the retention period, we will destroy your personal information.
When you explicitly request to delete your personal information, we make this a task and no longer keep your
personal information.
If we are unable to destroy the information for technical reasons, we will take appropriate measures to prevent
further use of your personal information.